Privacy Policy Mediaconsults Group B.V.

https://www.boxrstore.com

About our privacy policy

Mediaconsults Group BV. cares about your privacy. We therefore only process data that we need for (the improvement of) our services and treat the information that we have collected about you and your use of our services with care. We never make your details available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services of Mediaconsults Group BV. accessed on it. The effective date for the validity of these conditions is 21/09/2021, with the publication of a new version the validity of all previous versions expires. This privacy policy describes which data about you is collected by us, what this data is used for and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data against misuse and what rights you have with regard to the personal data you have provided us with.

If you have any questions regarding our Privacy Policy, please contact our Privacy Officer, whose contact details can be found at the end of our Privacy Policy.

About data processing

Below, you can read how we process your data, where we store it (or have it stored), what security techniques we use and who has access to the data.

Webshop software

Shopify

Our webshop is developed with software from Shopify. Personal data that you make available to us for our services are shared with this party. Shopify has access to your data to provide us (technical) support, they will never use your data for any other purpose. Shopify is on the basis of the agreement we have with them obliged to take appropriate security measures. Shopify uses cookies to collect technical information about your use of the software, no personal data are collected and / or stored.

Webhosting

MyDomain

We purchase web hosting and e-mail services from MijnDomein. MijnDomein processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. MijnDomein has taken appropriate technical and organisational measures to prevent the loss and unauthorised use of your personal data. MijnDomein is bound by agreement to secrecy.

GoDaddy

We purchase web hosting and email services from GoDaddy. GoDaddy processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This is not personal data. GoDaddy has taken appropriate technical and organisational measures to prevent the loss and unauthorised use of your personal details. GoDaddy is obliged to maintain confidentiality pursuant to the agreement.

E-mail and mailing lists

Shopify

We send our e-mail newsletters with our webshop software 'Shopify'. Shopify will never use your name and email address for its own purposes. At the bottom of every email sent automatically through our website you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data are stored securely by Shopify. Shopify uses cookies and other Internet technologies that provide insight into whether emails are opened and read. Shopify reserves the right to use your data to further improve services and as part of this to share information with third parties.

For our regular business e-mail traffic, we use the services of . This party has appropriate technical and organisational measures in place to prevent misuse, loss and corruption of your and our data as much as possible. has no access to our mailbox and we treat all our e-mail traffic as confidential.

Payment processors

Mollie
For handling (part of) the payments in our shop, we use the platform of Mollie. Mollie processes your name, address and residence details and your payment information, such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in this context, to share (anonymised) data with third parties. All the above-mentioned safeguards for the protection of your personal data also apply to those parts of Mollie's services for which it engages third parties. Mollie will not retain your data any longer than is legally permitted.

Reviews

Trustpilot

We collect reviews via the Trustpilot platform. If you leave a review through Trustpilot, you are required to provide your name, place of residence and e-mail address. Trustpilot shares this information with us so that we can link the review to your order. Trustpilot also publishes your name and place of residence on its own website. In some cases Trustpilot may contact you to explain your review. If we invite you to leave a review, we will share your name and e-mail address with Trustpilot. They will only use this data for the purpose of inviting you to leave a review. Trustpilot has taken appropriate technical and organisational measures to protect your personal data.

Trustpilot reserves the right to make use of third parties in order to provide its services; we have given Trustpilot permission to do so. All of the above guarantees regarding the protection of your personal data also apply to those parts of the service provision for which Trustpilot uses third parties.

Shipping and logistics

DHL

If you place an order with us, it is our job to deliver your package to you. We use the services of DHL for carrying out the deliveries. It is therefore necessary for us to share your name, address and place of residence with DHL. DHL will only use this data for the performance of the contract. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.

 

Invoicing and bookkeeping

E-Bookkeeping
We use the services of E-Bookkeeping to keep our records and accounts. We share your name, address and details regarding your order. These details are used for the administration of sales invoices. Your personal data will be transmitted and stored in a protected way. E-bookhouden. is bound to secrecy and will treat your data confidentially. E-bookhouden. will not use your personal data for other purposes than described above.

SMS Marketing and Notifications

By entering your phone number in the checkout and initializing a purchase, subscribing via our subscription form or a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text marketing messages will not exceed 12 a month. You acknowledge that consent is not a condition for any purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted for as a reasonable means of opting out. Message and data rates may apply.
For any questions please text HELP to the number you received the messages from. You can also contact us for more information. If you wish to opt out please follow the procedures above."

External sales channels

Bol.com
We sell (some of) our products through the platform of Bol.com. If you place an order through this platform Bol.com shares your order- and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data from loss and unauthorized use.

Purpose of data processing

General purpose of processing

We use your data exclusively for the purpose of providing our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your details for (targeted) marketing. If you share information with us and we use this information - other than at your request - to contact you at a later date, we will ask you for your explicit permission. Your details will not be shared with third parties other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy by agreement between them and us or by an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data.

Cooperation in tax and criminal investigations

As the occasion arises, Mediaconsults Group BV. may be required by law to share your data in connection with governmental fiscal or criminal investigations. In such a case, we are forced to share your data, but we will resist to do so within the possibilities offered by the law.

 

Storage periods

We will retain your data for as long as you are a client of ours. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this to be a request for forgetting. Pursuant to applicable administrative obligations, we are required to retain invoices containing your (personal) data; we will therefore retain this data for as long as the applicable term lasts. However, employees no longer have access to your client profile and documents that we have produced as a result of your instructions.

Your rights

Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by us or on our behalf. We will explain below what these rights are and how you can avail yourself of them. In order to prevent misuse, we will only send copies of your data to your e-mail address already known to us. If you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of completed requests; in the case of a forgetful request, we keep an anonymous record. You will receive all copies and data in the machine-readable format that we use in our systems. You have the right at all times to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data in an incorrect manner.

Right of inspection

You always have the right to inspect the data we process, or have processed, which relate to or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address we have on record together with a list of the processors holding this data and the category under which we have stored it.

Right to rectification
You always have the right to have the data that we process, or have processed, and which relate to or can be traced back to you, rectified. You can send a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address we have on record that the data has been modified.

Right to restriction of processing

You always have the right to restrict the data that we process, or have processed, which relate to or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the e-mail address you provided that the data will no longer be processed until you lift the restriction.

Right of transferability

You always have the right to have the data we process, which relate to your person or can be traced back to you, carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all the data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address provided to us. In all likelihood, we will not be able to continue to provide services in such a case, as the secure interconnection of data files can no longer be guaranteed.

Right to object and other rights

As the occasion arises, you have the right to object to the processing of your personal data by or on behalf of Mediaconsults Group BV. If you object, we will immediately cease processing the data pending the resolution of your objection. If your objection is well-founded, we will provide you with copies and/or copies of the data that we process (or have processed) and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Through our website, cookies from the US company Google are placed as part of the "Analytics" service. We use this service to track and get reports about how visitors use the website.

This processor may be obliged under applicable laws and regulations to provide access to this data. We collect information about your surfing behaviour and share it with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information to serve you targeted ads (Adwords) and other Google services and products.

Third party cookies

In the event that third-party software solutions use cookies, this is stated in this privacy statement.

Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we already process data relating to you, we will inform you by e-mail.

Contact details

Mediaconsults Group BV.

Zomerdijk 41B 8064XB Zwartsluis Netherlands E
info@boxrstore.com

Contact person for privacy matters

Max Louw